FAQs Archive | Page 10 of 18 | TMI Testing

What happens if I don’t fill all five spots?

Click on the LiveChat button on our website (24 hours a day) and we will arrange for new lancets and a new card to be sent the following working day. This will cause a delay in your testing process so we recommend following the instructions carefully the first time...

Where are the samples tested?

Samples are tested by a panel of in-house and approved testing facilities at various locations depending on demand and the location of the site you purchase from. Facilities include the UK, Pakistan and the US. Once the hair sample has been received at the testing...